Refund policy
RETURNS & REFUNDS
Our policy lasts 30 days. If 30 days have passed since your purchase, unfortunately we cannot offer you a refund or an exchange.
Due to the nature of our dropshipping logistics model, we do not accept physical returns of products under any circumstances.
Damaged, Defective, or Incorrect Items
If you receive a product that is:
- Damaged
- Defective
- Incorrect
You may be eligible for a refund or a free replacement by contacting us within 30 days of delivery and providing:
- Your order number
- Clear photos or videos showing the issue
There is no need to return the product.
Non-Refundable Items
Several types of products are exempt from refunds, including:
- Perishable goods (food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials
- Flammable liquids or gases
Additional non-refundable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
Partial Refunds (if applicable)
Partial refunds may be granted in the following cases:
- Items showing signs of use not caused by our error
- Items missing parts not attributable to us
- Requests made after 30 days from delivery
Refunds
Once your request is reviewed, we will notify you by email regarding approval or rejection.
If approved, your refund will be processed and returned to your original payment method within several business days.
Late or Missing Refunds
If you haven’t received your refund:
- Check your bank account again
- Contact your credit card company
- Contact your bank
If the issue persists, contact us at:
📧 myblockflip@gmail.com
Sale Items
Sale items are only refundable if they are defective or damaged.
No refunds for dissatisfaction on discounted items.
Exchanges
We only replace items if they are defective or damaged.
No exchanges for size, color, or personal preference.
Shipping & Returns
❗ We do not accept or process physical returns.
❗ Do not send any items to any address.